To be the service partner of choice through our ability to add exceptional value to the brands and customers we support.
Redington Service is an independent business unit within Redington India. We consider ourselves as partners in the progress of vendors and customers whom we support. Consistent quality service has been the key success factor in sustaining long and mutually rewarding relations with our customers.
We firmly believe that Customer Satisfaction is the unique selling point for our success and to achieve the same we invested, groomed and developed over the years…
We have built a learning organization with an ability to adapt and assimilate new technologies, new products and new processes, continuously.
Every month we serve customers at 1000+ cities and towns through our 62 owned service centres and partners at 200+ locations.
Redington is one of the few who have successfully been able to manage forward and reverse logistics, to meet the committed SLAs including import and re-export of spares.
Knowing the criticality of good IT Systems for smooth running of operations, we implemented 100% online systems, way back in 2002. We have developed and deployed tailor made CRM and SCM systems for most of the vendors we represent, meeting individual brand support and business requirements.
Additional Business from existing vendors and customers has been the benchmark of our services and it will continue to be.